Terms & Conditions

1. Operator and contact

The Private Twenty is operated by Possible Solutions Kft. (registered office: 8200 Veszprém, Viola utca 2, Hungary; company registration number: 19-09-522132; EU VAT number: HU29264324), referred to in these Terms as the “Operator”, “we” or “us”.

Legal, customer-service and complaint contact: curator@theprivatetwenty.com. Website: https://theprivatetwenty.com/.

2. Eligibility and scope

The service is available worldwide to individuals aged at least 18 and to legally established organisations. A person acting for an organisation confirms that they have authority to bind it.

These Terms govern applications, invitations, paid placements in The Room and optional participation in the related private Signal circle. Mandatory consumer rights that cannot lawfully be excluded remain unaffected.

3. Nature of the service

The Private Twenty is a manually curated digital room limited to twenty active numbered positions. An activated member receives a numbered placement on the website and may opt into the private Signal circle for connection with other active members and the Curator.

A placement may show, at the member’s choice and subject to approval, a name, pseudonym, logo, image, Instagram link, contact detail or short description. A member may instead remain publicly anonymous. The final presentation is agreed after invitation and before activation.

The Signal circle is optional. We do not guarantee its activity, member participation, minimum membership, introductions, responses or any particular relationship or outcome.

4. Free application and manual review

Submitting an application is free, creates no payment obligation and does not reserve a position. The proposed commitment is a non-binding indication of interest until an invoice is paid.

Applications are normally reviewed within seven days. Review considers authenticity, lawful public-facing activity, alignment with the purpose and character of the private community, community safety and the applicant’s potential to participate constructively. The proposed amount is not the sole criterion.

We may accept, decline or defer an application. Applicants are notified through the Instagram profile they submitted; declined applicants will normally receive a brief reason. A valid and accessible Instagram profile is therefore required.

5. Invitation, price and contract formation

The minimum proposed commitment is USD 25,000. There is no published maximum. If approved, the applicant receives a time-limited Stripe payment request for the exact amount proposed. The invitation normally expires after 48 hours unless an extension is agreed through the official Instagram account @theprivatetwenty.official.

The invoiced amount includes applicable taxes charged by the Operator. Stripe acts as payment provider; the official accounting invoice is issued by Possible Solutions Kft. through Billingo. Legally required billing details will be requested during the approved payment process.

A binding contract is formed when the Stripe payment request is paid. The applicant will receive payment and contractual confirmation by email. Once issued without an accompanying rejection, an invitation will not be withdrawn before its stated expiry, except where payment or performance would be unlawful.

6. Activation and service term

For consumers entitled to a statutory withdrawal period, activation begins only after that period has expired, unless a separate lawful request for earlier performance is introduced and expressly accepted. For other members, activation is arranged after cleared payment.

We aim to activate the agreed placement within seven days after activation may lawfully begin and the required display materials have been supplied and approved.

The fee is one-time and there is no renewal fee. A position remains active for an indefinite period while The Private Twenty website continues to operate, unless removed under these Terms. References to a “permanent” or “lifetime” position do not mean the lifetime of the member and do not guarantee that the website will operate forever. The Operator’s present operational planning horizon is at least ten years, but this is not an unconditional availability warranty.

If the service is permanently discontinued, public placement data and operational member data will be deleted subject to legal retention duties.

7. Placement level

The approved commitment level affects the relative size and visual animation of the placement. Higher paid amounts may receive a larger box and more prominent animation, but do not create a ranking, ownership interest, voting right, guarantee of traffic or commercial advantage.

The numbered position allocated at activation is fixed and cannot be changed, transferred, sold or inherited. One individual or organisation may hold more than one separately approved and paid position.

8. Consumer withdrawal and refunds

An EU/EEA consumer may withdraw from the distance contract without giving a reason within 14 days from contract formation by sending an unambiguous statement to curator@theprivatetwenty.com. The notice should identify the member, payment and decision to withdraw. Mandatory local consumer rights may provide additional protection.

Where valid withdrawal is exercised before activation, the Operator will refund payments received using the original payment method within the period required by applicable law. The Operator will also provide a full refund for a duplicate or erroneous payment, or if the Operator is unable to activate the agreed service.

Because consumer activation is deferred until the statutory withdrawal period expires, partial refunds are not normally applicable. After activation, the service is not refundable merely because the member changes their mind or requests voluntary removal. Refunds remain available where required by mandatory law or where a failure attributable to the Operator makes the agreed service impossible to provide. Any discretionary or disputed request is reviewed by the Operator, normally within seven days.

Business customers and customers without a mandatory withdrawal right may cancel before activation only with the Operator’s written agreement. This does not limit rights arising from non-performance or applicable law.

9. Member content and licence

The member retains ownership of submitted content and confirms that they have all rights and permissions required to provide and display it. The member grants the Operator a non-exclusive, worldwide, royalty-free licence for the service term to host, reproduce, resize and display approved content solely to operate and present The Private Twenty.

Member names, images or placements will not be used in Meta advertising or unrelated promotional material without separate, specific permission.

Unlawful, misleading, defamatory, hateful, adult, infringing, impersonating or otherwise harmful content is prohibited. We may request replacement or correction of non-compliant material before display.

10. Conduct and Signal circle

Members must use the Signal circle lawfully and respectfully, protect other members’ privacy and refrain from harassment, threats, unsolicited bulk promotion, fraud, unlawful content and unauthorised collection or disclosure of member information.

Signal is a third-party service governed by its own terms and privacy policy. Members control the profile and phone-number visibility offered by their Signal settings and should review those settings before joining. The Operator cannot guarantee Signal’s continued availability or security.

11. Removal and termination

A member may request removal at any time through the official contact address. Voluntary removal ends the placement and Signal access and does not create a refund entitlement.

The Operator does not suspend or remove an activated placement merely at will. Removal may occur at the member’s request, where required by a competent authority or applicable law, or where content or conduct materially breaches these Terms. Where reasonably possible, the member will receive notice and an opportunity to correct the breach first.

If the Operator removes a placement solely because of the member’s breach of these Terms, the amount paid for that placement will be refunded. If removal is required by a competent authority or applicable law, refund entitlement is determined by mandatory law and the circumstances of the order. Signal access ends when the placement ends. Operational personal data is deleted without undue delay, except data required for accounting, legal compliance or legal claims.

12. No outcome guarantee

The service is a curated digital placement and optional private communication circle. It is not an investment, financial product, advertising campaign, employment service or guarantee of status.

We do not guarantee financial return, publicity, followers, media attention, business opportunities, introductions, sales, influence, recognition or any other commercial or social result.

13. Availability and changes

We target 99.9% availability, but this is an operational target rather than a guaranteed service level. Short planned or emergency maintenance, normally lasting no more than a few hours, may occur. Availability may also be affected by hosting, internet, security, force-majeure and third-party failures outside our reasonable control.

We may temporarily close new applications or invitations, including when positions are unavailable, review capacity is limited or security requires it.

Material changes to these Terms will normally be notified to active members through Signal at least 30 days in advance. Changes will not retroactively reduce the core paid placement rights of existing members unless required by law, security or third-party dependency. Email remains the official channel for legal notices and complaints; Signal may provide supplemental operational notices.

14. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for intentional misconduct, gross negligence, personal injury caused by fault, or mandatory consumer rights.

To the maximum extent permitted by law, the Operator is not liable for indirect or consequential loss, loss of profit, opportunity, goodwill, followers or expected networking outcomes. For other claims, the Operator’s aggregate contractual liability relating to a placement is limited to the amount paid for that placement. This limitation does not apply where prohibited by mandatory law.

15. Complaints and disputes

Complaints may be sent to curator@theprivatetwenty.com. We aim to provide a substantive response within seven days, although complex matters may require more time.

These Terms are governed by Hungarian law, without depriving consumers of mandatory protections available under the law of their habitual residence. Consumers may bring proceedings before courts competent under mandatory law and may contact the competent Hungarian consumer-protection authority or conciliation body. For business-to-business disputes, the courts having territorial jurisdiction at the Operator’s registered office have exclusive jurisdiction to the extent permitted by law.

16. General

If any provision is unenforceable, the remaining provisions continue in effect. Failure to enforce a provision is not a waiver. These Terms, the paid invitation and the agreed placement specification form the agreement for the service.

Privacy and data processing are described in the Privacy Notice.